The security and privacy of your personal data is our foremost responsibility. This document provides a transparent explanation of how 1angpao collects, uses, stores, and protects your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
1angpao is an online sports betting and casino platform operating in Malaysia under the domain 1angpao.im. We take user privacy extremely seriously and are committed to protecting the personal data of every member in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
This Privacy Policy applies to all individuals who:
By using the platform 1angpao, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please discontinue use of our platform.
1angpao only collects data that is strictly necessary to provide you with the best possible service. We do not collect data excessively or without a clear purpose.
| Data Category | Type of Information | How It Is Collected |
|---|---|---|
| Personal Identity | Full name, date of birth, identification card number | RegistrationKYC Verification |
| Contact Information | Phone number, email address, residential address | RegistrationProfile Update |
| Financial Data | TNG/GrabPay/DuitNow/FPX account number, transaction history | DepositWithdrawal |
| Activity Data | Betting history, games played, account balance | Platform Usage |
| Technical Data | IP address, device type, web browser, general location | AutomaticCookies |
| Communications | Live Chat records, emails, and submitted complaints | Customer Support |
1angpao collects and processes your personal data on lawful grounds and for clearly defined purposes. We will not process your data for any purpose not stated here without first obtaining your additional consent.
The data we collect is used responsibly to ensure the best, safest, and most personalised gaming experience for every member. 1angpao.
As a practical example, when you make a deposit using Touch 'n Go eWallet or GrabPay, your transaction details are used to credit your account, update transaction records, and send email or SMS confirmations. This data is also used by our security systems to verify that the transaction is legitimate and not a fraudulent attempt.
When you play slots or Sports Betting at 1angpao, your gameplay activity data helps us:
Technical data such as IP addresses and device information is used to detect suspicious login attempts, block unauthorised access, and ensure your account is not accessed from unusual locations or devices.
1angpao does not sell, rent, or trade your personal data to any third party for their own marketing purposes. This is our absolute guarantee to all members.
However, in certain limited circumstances, your data may be shared with:
1angpao implements robust technical and organisational security measures to protect your personal data against unauthorised access, disclosure, accidental alteration, or destruction.
Our technical security measures include:
Regarding retention periods, 1angpao retains personal data for as long as necessary to fulfil the purpose for which it was collected and to comply with legal obligations. Financial transaction data is typically retained for a minimum of 7 years in accordance with Malaysian financial regulations.
When data is no longer required, it will be securely deleted or anonymised in accordance with established procedures.
Website 1angpao uses cookies and similar tracking technologies to enhance your user experience. Cookies are small text files stored on your device when you visit our website.
You can also manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the platform. 1angpao.
Under Malaysia's PDPA 2010 and our privacy commitment 1angpao, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you at any time. Requests will be processed within 21 business days.
If any of your personal data is inaccurate or out of date, you have the right to request a correction through your profile settings or by contacting customer support.
In certain circumstances, you have the right to request the deletion of your personal data. Some data may need to be retained for legal reasons.
You have the right to object to the processing of your data for direct marketing purposes at any time, without having to provide a reason.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another platform.
You have the right to request that we restrict the use of your data in certain circumstances, such as when there is a dispute regarding the accuracy of the data.
1angpao reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, updated legal requirements, or platform technology upgrades.
When material changes occur (i.e. changes that significantly affect how your data is used), we will:
Continued use of the platform 1angpao after the changes take effect will be considered your acceptance of the amended Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding how 1angpao handles your personal data, we strongly encourage you to contact us directly. Our team is ready to assist you in Bahasa Malaysia.
Complaints that cannot be resolved through internal channels may be referred to Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital.
More than just legal compliance — we invest in best-in-class data protection for our Malaysian members.
Every piece of data transmitted between your device and the 1angpao — including login information, deposits via TNG or GrabPay, and gaming history — is protected with military-grade 256-bit SSL encryption.
1angpao has never and will never sell, rent, or trade members' personal data to any party for marketing purposes. Your data belongs to you — we are simply its responsible custodian.
Identity verification (KYC) at 1angpao is carried out through secure, encrypted channels. Your identification documents are processed in accordance with strict security protocols and are not stored in an easily accessible format.
Platform 1angpao undergoes regular security audits and vulnerability assessments by certified independent cybersecurity firms to ensure there are no exploitable weaknesses.
Monitoring system 1angpao will send you an immediate notification via SMS or email upon detecting login activity from an unrecognised location or device on your account.
Through account settings 1angpao, you can manage communication preferences, control cookie consent, request a copy of your data, or submit a data deletion request — all in just a few clicks.